Refund policy

• Products can be returned or exchanged within 2 days (48 hours) of receiving the order.
  * Items must be unused, unwashed, undamaged, and in original condition with tags attached.
  * Refund requests made after 2 days of delivery will not be accepted.
  * If the returned item is damaged, worn, washed, or not in its original condition, the refund will be refused and the item will not be eligible for money return.
  * Shipping fees are non-refundable (unless the item received is damaged or incorrect).
  * If the item is damaged or incorrect upon delivery, please contact us within 24 hours with photos as proof.

📩 How to Request a Return
To request a refund or exchange, please contact us via:
* Direct Message on Instagram
* WhatsApp: [01223542003 ]
* Email: [chachafactory1@gmail.com]
Please include:
* Order number
* Full name
* Reason for return